Stitch's mission, values, vision, and commitment to diversity and inclusion

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Here’s an excerpt from our Stitch team guidebook that talks about who we are and how we operate.

Our mission is to inspire and empower data-driven people.

To learn about how this mission statement came to be, check out this blog post by Jake Stein.

Our vision is to be the conduit through which businesses take back control and ownership of their data.

The number of tools used by businesses is exploding, and each represents a silo where their data lives. In order for people to get a 360-degree view of their businesses, they need to be able to get their data out all of these disparate tools and into one spot.

We’re building a great business that’s true to our values:

1) Data wins

Any time a group of smart, opinionated people gets together, there will be disagreement. This isn’t a bad thing, and our guiding principle for resolving these disagreements is that we will make decisions based on the merits of the data and evidence as opposed to historical practice, the relative seniority or position of the people involved in the agreement, or anything else.

Over the long term, organizations that base their strategy and tactics on data will outcompete those that do not.

2) Intellectual honesty

We go where the data leads us, and we don’t value winning an argument. If we learn new facts that change our minds, we will argue just as strongly for the new position as we previously did for the opposite position.

3) Transparency

Keeping secrets is costly. While there are some things that we need to keep confidential on behalf of our customers and our team, we bias ourselves toward being more transparent with more people sooner.

4) DTRT and the newspaper test

It’s impossible and undesirable to provide rules that govern every possible situation. Beyond the values listed above, we use the phrase “do the right thing” or DTRT to remind ourselves to make decisions that we’ll be proud of in the long term.

It’s not always 100% clear what the right thing is in a given situation, so we use the newspaper test to help us make up our mind. When you’re faced with a potential course of action, imagine that an intelligent but unfriendly reporter is eavesdropping on the conversation and reading your email. Would you be comfortable with that reporter writing a front-page story about your actions? If not, then it’s probably not the right thing to do. We borrowed this idea from Warren Buffett, who describes it here.

Commitment to diversity and inclusion

Stitch aspires to build a company based on collaboration, innovation, and belonging. Our commitment to diversity and inclusion is based on the following foundations:

We believe the perspectives of individuals from different backgrounds and experiences improve our performance and make Stitch a more fulfilling place to work. We know that cultivating an environment that promotes diversity will take reflection, hard work, and dedication. We are actively working to reduce the impact of our biases, and we will support and advocate for additional efforts to fuel our growth in this area.

We believe that diversity inspires innovation and enhances performance only when it is supported by inclusion. It is our responsibility to cultivate an environment where everyone has an equal opportunity to do their best work and where all voices are given equal consideration. We are committed to building a diverse and inclusive workplace, where all of our team members feel empowered to take risks and share their ideas and beliefs.

We believe that diversity extends beyond race and gender. Stitch is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.